“Although there was some debate over the costs versus the benefits of Speech Recognition software, once we calculated the actual savings in terms of GP time and increased staffing efficiencies, Speech Recognition was a no brainer for us.
Before implementing Crescendo Speech, the practice’s secretarial team used to spend 25 hours per week just on transcription tasks. This ratio went down to 5 hours per week once Crescendo Speech was installed, which translates into an 80% saving in staff time.
Speech Recognition allowed our practice to take the giant efficiency leap we had been eagerly expecting. When a temporary staff member returned to medical school, we didn’t have to replace the majority of hours within the team which saved us £10,419 a year. With the savings the technology brought along, the return on investment was as little as 6 months.”
– Jonathan McCutcheon, Practice Manager, Benfield Park Medical Practice